Do you give flooring and fitting prices over the phone?
Where as we can always try to give you an idea, we wouldn’t put anything in writing until we have visited the site and surveyed how much floor preparation is required.
What is floor preparation?
It is vital the surface to which the flooring covering will be fitted to is correct. There are many difference variations, at varying costs. Therefore a site survey is imperative. Failure to prepare correctly will cause the flooring to prematurely fail.
Do you fit flooring to British and European standards?
We fit all flooring to British standards, We also fit safety flooring to European standards, where required. This is normally an essential part of being specified by professionals such as architects.
Do you offer commercial flooring and domestic flooring.
Yes.We have great relationships with all our flooring suppliers and best prices are guaranteed.
Do you offer an out of hours fitting service?
Yes. We have to offer this especially when fitting flooring in carehomes, surgeries, restaurants etc
Can Karndean be fitted to a ceramic floor or do the tiles need to be ripped up?
Karndean can be fitted to ceramic floors, however versilay needs to be fitted first.
If we buy Karndean from a non-approved Karndean supplier online, will you fit it for us?
The answer is yes, however if you buy from a non-approved supplier, there is no ‘same batch’ guarantee. Each box is normally different and very noticeable when fitted.
Are you a Karndean approved supplier?
Do you offer a Karndean flooring cleaning service for domestic and commercial sector?
Yes. This is an essential part of maintaining Karndean flooring and should be carried out at least twice a year on domestic installations, quarterly on commercial.
My Karndean flooring was fitted some time ago, I‘ve forgotten who fitted it and it’s lifting up. Can you come out to us?
Yes. We will advise the best course of action to rectify the issue.
We are happy reading your client’s testimonials, could we contact them direct?
They are happy to be contacted direct.
Can you recommend other trades we need to assist with the job, i.e. an electrician for under floor heating?
Please note our showroom is NOT located at the below address:
Shenstone Wood End
For our showroom please visit Mitchells Arts & Crafts Centre in Sutton Coldfield